Privacy Policy.

At Lemiyu Ltd (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website or services.

If you have any questions, please contact us at info@lemiyu.com.

Information We Collect

We collect the following types of personal information:

  • Personal Information: Name, email address, phone number, billing details, business information (where applicable).

  • Automatically Collected Data: IP address, device type, browser, operating system, and usage patterns through analytics tools.

  • Cookies and Tracking Technologies: We use cookies to improve site functionality and personalise your experience.

Legal Basis for Processing

We process your data under the following legal grounds:

  • Performance of a contract – e.g. to deliver services you’ve requested

  • Consent – where required (e.g., marketing)

  • Legitimate interests – improving our website and services

  • Legal obligations – e.g. HMRC, fraud prevention

How We Use Your Information

We use your data to:

  • Provide and maintain our services

  • Respond to inquiries or support requests

  • Send updates or marketing (if opted in)

  • Improve security, performance, and UX

  • Comply with legal or regulatory obligations

Sharing Your Information

We may share your data with:

  • Trusted service providers (e.g. payment processors, analytics platforms)

  • Third parties in business transactions (e.g. merger or asset sale)

  • Legal authorities, when required by law

We never sell your data to third parties.

Data Retention

We retain personal data only as long as necessary for:

  • Fulfilling our service obligations

  • Legal or tax requirements

  • Business or archival purposes (e.g., backups for 6–12 months)

Once no longer needed, data is securely deleted or anonymised.

Cookies and Tracking

We use cookies for analytics, personalization, and basic functionality.

  • You may disable cookies in your browser settings.

  • Blocking cookies may impact certain features.

Security Measures

We implement appropriate technical and organisational measures to protect your data, including:

  • Secure servers and encrypted transmissions

  • Access restrictions and data minimisation

  • Staff awareness and confidentiality practices

Despite best efforts, no system is 100% secure.

Data Transfers

We may store or process your data outside the UK or EEA (e.g., with EmailJS or Google). We ensure adequate safeguards, such as:

  • Standard contractual clauses

  • GDPR-compliant service providers

Your Privacy Rights (UK & EEA)

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (“right to be forgotten”)

  • Object to or restrict certain types of processing

  • Withdraw consent at any time

  • Request data portability

  • Lodge a complaint with the ICO

Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect data from children. If we become aware of this, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Revised” date.

Significant changes may be emailed to you if you’re an active client.

Contact Information

For any concerns about this policy or your data rights, contact:

Lemiyu Ltd

info@lemiyu.com
1D Oxford Street, Ripley, DE5 3AG

You can also contact the Information Commissioner’s Office (ICO) at www.ico.org.uk or call 0303 123 1113.